Privacy & Cookies
Protecting Your Privacy
How we use your information
We use your information in a number of different ways, what we do with it depends on the information.
Your Name and Contact Information
We use this information to perform our contract with you. This means that we use them to contact you and provide you with information regarding your appointment, purchase or order. This may included posting or couriering your purchase to you.
We also use it to return your messages and calls so that we can answer your queries and provide excellent customer service.
We may sometimes use this information to send you emails about our latest products, services and events. This is to keep you up to date.
Your Payment Information
This means your card details including your cards security or CVV number. Please don't worry we don't keep these details. As soon as your payment is processed we have no record of your card payment details, we simply have a record of the amount, date and time of the payment. We need these details to perform our contract with you and receive payment for your purchase.
Your Contact History with us
This is what you have said to us over the phone, in email, on instant chat and on social media.We use this information to provide you with customer service and to perform our contract with you. We also use this information to find out what you like so we can continue to provide our customers with what they are looking for and stay ahead of the competition.
Information on Your Orders and Purchases
Again we need to keep this information so that we can perform our contract with you and ensure you get your purchases on time and in a professional manner.
Information about your Phone or Laptop and How you use our Website
This is information you give us when you browse our website including your IP address and device type, your location data if you choose to share it with us as well as how you browse and use our website. We use this information to improve our website and to give you the best browsing experience.
Your Response to Surveys, Competitions and Promotions
This allows us to run the survey, competition or promotion. It also allows us to perform our contract with you. If we can't use your entry then you can't win!
You don't have to give us any of this information, but if you don't you may not be able to make a purchase from us and you are unlikely to receive our optimal level of customer service. But thats your choice and thats fine with us.
We also anonymise and aggregate personal information, thesis so that it doesn't identify you, and use it for purposes including research, data analysis, improving our site and developing new services. We also share this information with third parties which include Google and Facebook.
Sharing Your Information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you. These companies include payment providers, our suppliers and delivery companies. This enables us to take payment for your purchase or order and to deliver your purchase to you.
If you have said we can, we will send you messages by email, these messages will keep you up to date about whats going on in our store including sales, events, promotions and new products, all helping you to see and find our products.
You can stop receiving these messages from us at any time. You can do this by simply clicking the unsubscribe button at the bottom of any of our emails.
Once you do this your profile will be automatically updated so that you don't receive any more marketing messages from us.
Please note, unsubscribing from our marketing list will not stop you from getting messages, emails or calls from us relation to your order or purchase.
Seeing adverts for Zadika Bridal online
We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products.
Like many companies, we do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like pixels, ad tags, and cookies as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
Keeping your information
We’ll only hold on to your information for as long as you are a customer. If you no longer wish to be on our database, you can contact us and request to delete all the information we have on you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
You have a lot of rights relating to your personal information:
The right to be informed about how your personal information is being used (like this notice!)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you.
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
Changes to How We Protect Your Privacy
We may change this page from time to time to reflect how we are processing your data.
If we make significant changes we will make that clear on the Zadika Bridal website or by some other means of contact such as email, so that you are able to review our changes before you decide to continue to use our site and services.
Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.
How to Contact Us
We always want to hear from our customers.If you have any feedback or questions about this notice, would like us to stop using your information or want to exercise any or your rights please don't hesitate to contact us and we will be happy to answer and of your questions.
You can contact us by emailing firstname.lastname@example.org, by using one of our contact forms here on our website, by calling us on 0429673719 or you can write to us at Zadika Bridal, Unit 9, Market Square Shopping Centre, Carrickmacross, Co Monaghan, Ireland.
At Zadika Bridal we are 100% committed to protecting the privacy and security of our customers and site visitors. Please continue reading below for more information on how we do this.